Hi @DelhiLover15 lover uncle..
This is by far one of the finest compliment Uncle and the team has ever received. So much attention for each team mate. You are one amazing young uncle . Uncle salutes you.
Let Uncle try to answer each question separately.
1) What makes hotels treat StayUncle guests so nicely and on the other hand do not allow offline guests or guests from other portal stay as couples?
TRUST. Trust built over a period of time.
Unlike other portals we regularly pay our hotels way before the guest arrives. We never hold payments back for our own selfish purpose or pay them later, say by the end of the month. Such behavior is unseen in the online hotel booking industry.
Also we sell our hotels under their regular market price. Other portals discount them heavily on their portals.
Now imagine that your are a hotelier dedicated to providing the best service. You've built reputation on the market over the years and logically charge premium price for that, say around Rs 4000 per room night. That makes you happy and makes your guests happy because they are certain that your service is one of the best.
Now comes some online hotel booking portal who lists you on their portal and sell your price at Rs 999. You are made to look like a cheap budget lodge in Paharganj. Your life work is decimated and your reputation tarnished.
Hoteliers are angry but can't do much. They can't spill their anger on that big behemoth swollen with investors money and instead spill it off on the only other person left - the guest who come via that portal, through bad service and negligence. That's why guests of some of the well known booking sites have had such horrific experience staying in their hotels
That is not the case with Uncle.
Old Uncle knows that in order for the hotel to deliver impeccable service for our couple guests, the hotel must be made happy. It is a serendipitous relationship, either we all win or we all lose
2) Is it true that we personally reach out to every hotel for every booking for the day?
Yes, that's right. Uncle wonders how you knew that in the first place?
Every morning Arpit uncle and Praveen uncle reach out to all hotels that are meant to receive StayUncle guest that day, while Sristhi auntie assists them by taking the customer care calls in between. They are one hell of a team and Uncle feels blessed to have them around.
3) What if the hotel denies checkin?
A guest who appears with a StayUncle booking confirmation never gets denied. On the contrary, they are eligible for extra privileges such as fast checkin and checkout. Uncle has made a name for himself and Uncle is serious when it comes to business.
Our guests are never asked to leave before their time slot ends. Ever.
Uncle guarantees that your stay will go impeccable, your loved one happier than ever and that you will brag and call many of your friends to try for themselves after witnessing it for yourself
Come, be Uncle's guest